MarketSphere can use Microsoft Clarity to see how pages are used. It is off unless two things are true: the platform has been configured with a Clarity project, and you have pressed “Accept analytics” on the cookie banner. Until then the Clarity script is not loaded at all. Rejecting does not change any feature.
When you accept, we tell Clarity that analytics storage is granted and ad storage is denied. Your choice is remembered in your browser (local storage and a first-party cookie named cscs_consent) for 180 days from when you chose; after that it is treated as no choice and you are asked again. You are also asked again if what we ask consent for changes.
Clarity is never loaded on these pages, whatever you chose, and if it is already running it is stopped when you open one of them: /kyc, /admin, /ops, /billing, /profile, /developer, /securechat, /sentinel, /simba, /actions, /analytics (every page under each of these). It is also stopped while the sign-in or sign-up window, the checkout or card-update window, a security's detail drawer, or a signed-in persona dashboard on the home page is open, and started again only when you are back on another page with consent still given.
On the pages where it can run, form fields, persona dashboards and screens that show investor, holder, CHN or broker details are marked to be masked, so their content is not recorded. Clarity also masks form input by default.
You can withdraw at any time from “Cookie settings”. Withdrawing stops Clarity, tells it consent is denied, erases its cookies and reloads the page so the script is gone. A withdrawal made in one browser tab takes effect in your other open tabs of MarketSphere as well.